General

Shipping Options
United States: UPS Ground, UPS 2nd Day Air and UPS Next Day Air
Canada: UPS Standard To Canada
For all other destinations, please call 616-394-1430 to get a shipping quote before ordering.

Processing Time
7 - 10 days, regardless of shipping method.

Special Notes
Saturday, Sunday, and holidays are not shipping days for UPS shipments. UPS will not ship to a Post Office Box. In some cases you may be required to be present to sign for the package upon UPS delivery. Signature requirement is determined by the driver based on delivery location and package value. Please take this into consideration when selecting your shipping options.

United States

Shipping Charges
Shipping is charged on the following flat-rate schedule. For orders over $2000, you will be contacted to approve additional calculated shipping costs before your order is processed.

UPS Ground (2-7 days in-transit)

Order Sub-Total	Cost
$0.00 - $49.99	$11
$50.00 - $99.99	$17
$100.00 - $199.99	$25
$200.00+	$10% of total

AK and HI - 20% of order subtotal plus $35.

UPS 2nd Day Air add $35 per order.

UPS Next Day Air add $50 per order.

Canada

Shipping Charges
Shipping is charged on the following flat-rate schedule. For orders over $2000, you will be contacted to approve additional calculated shipping costs before your order is processed.

UPS Canada Standard (7-10 days in-transit)

Order Sub-Total	Cost
$0.00 - $49.99	$18
$50.00 - $99.99	$27
$100.00 - $199.99	$35
$200.00+	$15% of total

Duties, Tariffs, and Fees
Orders with a merchandise total of $20 US or less are duty-free.

For orders over $20, Canada charges customs duties, tariffs, and fees, which are usually payable upon delivery of your order.Taxes are generally about 8-15% (depending on the province destination). A $5 handling fee is also added when an item is taxed. When taxes are charged, Customs sticks a taxes-owing form on the box and the box is held by the Post Office as a COD. Recipient pays the tax/handling when the package is retrieved. You are entirely responsible for such charges, which can be costly. Contact your local Post Office or Customs Authorities for information about their policies. We do not give refunds on any items purchased or shipping and handling charges if you refuse to pay duties, tariffs, or other fees.